Privacy policy

This policy describes how Alterna Industrial ("we", "us") processes personal data when you use Alterna Industrial at our website and related services.

Data we collect

• Account and profile: name, email and organization details you provide when registering or updating your profile.
• Transactional: quote requests, messages and files you submit through forms or support channels.
• Technical: standard server logs such as IP address, user agent and timestamps for security and reliability.

How we use data

We use personal data to operate the service, respond to inquiries, fulfill quotes and comply with law.

Legal bases

Where applicable, processing is based on contract performance, legitimate interests (for example fraud prevention and service improvement) or consent when we request it explicitly.

Retention

We retain information only as long as needed for the purposes above, unless a longer period is required by law or dispute resolution.

Sharing

We may use infrastructure providers (hosting, email delivery) under strict agreements. We do not sell your personal data.

Your rights

Depending on your jurisdiction, you may have rights to access, rectify, delete or restrict processing of your data, and to object to certain processing. Contact us at info@alterna-industrial.com to exercise these rights.

Contact

Alterna Industrial, Istanbul, Turkey. Email: info@alterna-industrial.com